FAQs

 

What is your cancellation policy?

All sales are final and non-refundable. Should you not be able to attend on the day of your booking then we will always try to accommodate you wherever possible on another day.

Is it BYOB?

The event is NOT BYOB.  There is a welcome drink included with the price of your meal and a drinks list with a reasonable selection.  We take card payments only, NO CASH.

Can you cater for all dietary requirements?

There is always a vegetarian, vegan and gluten free option available upon request. We aim to cater for most dietary requirements, but please note that certain alterations may not be possible. At the moment we can’t cater for nuts, onion, garlic, celery or coriander allergies

What are your opening hours?

The supperclub runs most Thursdays, Fridays and Saturdays at 7:00pm.

How to get here?

We are located at the Walthamstow Pump House Museum, 10 South Access Road, E17 8AX (Between William Marshal Close and Low Hall Lane).

Overground: St James Street Station (5 minutes walk).

Underground: Blackhorse Road or Walthamstow Central -Victoria Line (15 minutes walk)

Bus: W19 from Walthamstow Bus Station towards Staffa Road/Argall Industrial Estate. Runs every 30 minutes. Stop: Barn Croft Primary School

Do you do private hire?

We do not cater for private events, however, our tube carriage does hold a maximum of 35. Don’t hesitate to enquire on whether we can fit your party on one of our evening services.

Are children allowed?

We are not able to accommodate infants or babies within the carriage. Due to the fixed menu format and price, we find that we are more suitable for children over 14 years old. We do not have a children’s menu so all guests will be served the same menu and at the same price.

When does the menu change?

We have no set date for menu changes and we rarely change the whole menu at once. We follow the seasonal produce and the feedback from our guests to decide when is best to modify the menu.

Is there onsite parking available?

We do not offer on-site parking, however parking is free after 6:30pm on the residents bays in the surrounding area.

How accessible is the supperclub?

The tube carriage is not step-free accessible. Please enquire about your specific requirements.

Are dogs allowed?

Unfortunately we are not able to welcome dogs or pets in the train carriage. Please email us at [email protected] if you need access for a guide dog.